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PRIVACY POLICY

Last updated March 05, 2024



This privacy notice for Inland Bath & Kitchen (doing business as IBK) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at sales@inland.com.


SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.


TABLE OF CONTENTS



1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • contact preferences
  • billing addresses
Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at sales@inlandbath.com.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you have questions or comments about your privacy rights, you may email us at sales@inland.com.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at sales@inlandbath.com or contact us by post at:

Inland Bath & Kitchen
360 N Kellogg St
Kennewick, WA 99336
United States

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
This privacy policy was created using Termly's Privacy Policy Generator.

Happy Customers

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Angie Furubotten-LaRosee


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Goodbye old bathroom stuck in the 60's, 80's and 2010's. Hello beauty! It was hard to part with this familiar old bathroom from my childhood, but what a great decision having IBK help me every step of the way. 5 years...5 years I've been trying to figure out how to do this. Then this year I walked into IBK. Not sure why exactly, but so glad I did. From Kevin, to the guys (Julio and Christian) doing the day to day work, to the finished product, I couldn't be happier. I've never had someone else come into our home to do a major remodel so trust, communication and meticulous attention to detail were core to this project being successful for me. And it was. One bathroom down, one to go.


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Conner Holbrook


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Can't say enough about how thankful we are for ibk. They were very good at communicating through the design process, no surprises from the estimate and the final price. One of the most impressive things to me was how clean they were through the whole process, every day the project areas were tidied up and clean. They moved quickly and were right on with the schedule estimate as well, awesome to work with beginning to end. Highly recommend.


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Kellee Magnuson Balcom


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We had the pleasure of working with IBK on a bathroom remodel a couple years ago. We loved them so much, we had them back to do a living room/outdoor patio project this year. Remodels can be stressful, but these guys made a complex process seamless, not only were they talented craftsmen, but they were nice to my kids, pets and family. They were polite, professional, friendly and even cleaned up when they left. They were helpful and patient when we needed a recommendation and communicated wonderfully throughout the project. Truly a local business deserving of accolades and success ! Use em! They are an amazing team of professionals.


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Gordon and Vicki Peludat


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We love our new island. Kevin Diaz provides excellent customer service and ensures your needs are met. He made us feel immediately welcome and comfortable. The installers were great too. We highly recommend this business. Island was well constructed; the materials seem very sturdy; and the color, finish, and craftsmanship are beautiful..


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spiffybodean


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Inland Bath remodeled both of our bathrooms. We had everything replaced in both bathrooms. In the first one, we had them put in a marble vanity and shower surround. The shelves and floor were also replaced. The second bathroom was a more extensive remodel with walls moved and a closet built next to the bathroom. The bathtub was replaced with an Onyx shower. The vanity was originally outside the bathroom in the master bedroom and this was removed and replaced with a pedestal sink inside the bathroom. The employees were courteous and professional. They kept me informed of the progress and timeline of the project. Both bathrooms were completed within budget and within the given time frame. We were very happy with the results and I highly recommend this company. I will also hire them again in the future for any other home improvement projects.


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Kjell McDaniel


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Working with IBK has been an incredible experience. We originally hired them for kitchen design and working with Brian was fantastic. Communication was top notch which is important when going back and forth on design changes. We had such a pleasant experience working with Brian that we decided to have IBK build custom cabinets for our kitchen and install them. Had cabinets installed last week and I can’t say enough good things about their work. The cabinets are stunning and the craftsmanship is top tier quality. Every employee of IBK that we dealt with was professional and respectful of our space and did a stellar job. Seeing our original kitchen design come to life has been a wonderful experience. I encourage anyone considering design, construction, or cabinetry work to give IBK a call and allow them to do for you what they have done for us.


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Kimberly Van Horn


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If you are looking to have your home updated, look no further than IBK.

I quoted 3 places, Andrew was by far the best listener, informative and honest.

He took great care in planning my dream kitchen. Then when he gave me the time estimate to do the work in my home, I didn't think it was possible. They were a couple days early even, wow. Their prices are very reasonable and transparent, which is rare nowadays.

Their crews are true partners through the process. Vincente was such a professional and had an upbeat attitude through every curveball my 1963 house threw at him. He's seen it all and has a solution for it.

They were right on time every day with a smile, and finished each day cleaning up well.

IBK takes a lot of pride in their work. I can't wait to save for the next project to bring them back!


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John Torrey


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IBK finished up my kitchen and laundry room remodel about 4 months ago. I delayed my review because I wanted to do more than just kick the tires; I wanted a thorough test drive. Result: I remain as happy as I can be with my new kitchen and laundry room. And happy is a gross understatement. They transformed my terrible, dumpy kitchen and laundry room into something spectacular looking and totally functional. Before I had to store the blender, the ninja foodie and other such items in a spare bedroom. My kitchen now has so much built-in storage space that some of the space sits empty, waiting for me to buy more handy new gadgets. Since I lived in the house during the renovation, I was able to observe IBK’s work at every step. Their work was always top notch. They always responded to my questions or concerns promptly and with care. They are friendly nice people and very easy to work with. From the design support staff, to the custom cabinet maker, to the guys in the field crafting the work, they are all talented pros. I am so very, very pleased. I would do it all over again, but I’m glad it’s over. If I ever need to get a bathroom redone sometime in the future? I’ll hire IBK.


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pclevenger



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I hared Inland Bath & Kitchen (IBK) for three successive remodels. Two bathrooms and one kitchen. I initially chose them for the first bathroom as I liked the look of their cultured stove product for counters and surrounds for the tub. They were very flexible scheduling time for me to demolish the existing vanity and then to paint before they re-installed. They worked quickly and did a great job. Any concerns I had were immediately and cheerfully corrected. My sliding shower door system with a low sill leaked so their crew came back and custom installed a piece of trim that stopped the leak completely. My kitchen was a complete gut and rebuild with several subcontractors that I hired. IBK worked around their schedules and completed in a timely manner. They also completed for their estimated price. My "European" dishwasher would not drain so the foreman cam back and re-routed the drain hose correcting the problem. At the end of the job as they were cleaning up they asked me if I needed any help. I said can you move the very heavy china cabinet back into place?. They did to my great relief. Most highly recommended. If I need work of any kind done they will be my first call.


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Joanne Schenck


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IBK did my bathroom first, so, of course I had them back to do my kitchen and ended up doing the entire floor of my home. They were very friendly, helpful and answered all my questions. Their work is excellent. I love my home.


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Frances Wyland


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Thank you, Brian for making this such an easy experience. Your crew was wonderful to work with and went above and beyond expectations. They were courteous and answered all questions. I have already recommended your services to others, and will definitely consider your company first when we have our next remodel project.


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Johnell Brightman


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100% recommend IBK! We had our walk in shower remodeled with Onyx and it is absolutely beautiful!!! Kevin was very Communicative and helpful with what we were wanting! Julio and Cristian did an outstanding job installing. They kept the room tidy and clean, worked very quick and were on time everyday! Very happy to have my shower back!


IBK

At IBK, our commitment to excellence is unwavering. We consistently strive to ensure our customers' satisfaction and guarantee that each project we undertake meets your expectations.

Contact

Sales@inlandbath.com

509-579-4077

Licensed Bonded and Insured Contractor License no. INLANBK894K4

Privacy Policy